CVOOM Privacy policy 220201

INTRODUCTION

CVOOM respects your privacy and is committed to its protection. This privacy policy is designed to inform our client about how we gather, use and maintain your personal Information on CVOOM platform and informs of your legal rights in that respect. By using the CVOOM platform, you acknowledge and agree that you have understood this privacy policy and Terms and Conditions. The agreement governs the use of CVOOM Platform. CVOOM will collect, use and maintain information consistent with the Agreement. This privacy policy is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our service. If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this privacy policy. The terms used in this privacy policy have the same meanings as in our Terms and Conditions, which is defined in this privacy policy.

WHAT WE COLLECT

The type of information we collect depends on the plans that you choose and the circumstances in which the information is collected. This may include:

  1. Your name and date of birth (if mentioned in the video)
  2. Contact Information
  3. Information about which company you sent your application to
  4. records of our communications with you, such as telephone, email, SMS, online and in person communications
  5. other information that you provide us during the course of business
Mobile Application: When you download and use our services, we automatically collect information including, but not limited to, the type of device you use, and the operating system version, to perform our service agreement with you.

HOW AND WHY WE COLLECT

CVOOM will collect data from you in order to provide services to you, and also for ongoing management and support on services we offer. We may collect information in the following ways:

  1. when you make a purchase or subscription with us
  2. when you use our services (including our website)
  3. when we visit your sites.
  4. when you submit an enquiry with us
  5. when you respond to a survey/forms that we run
  6. by tracking your use of our products and services (including our website);
  7. from third parties who are entitled to disclose that information to us
  8. from online sources (including social media and third party providers.
We want to inform you that whenever you use our service, in case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

We and our authorized partners may use cookies and other information gathering technologies for a variety of purposes. We may use web beacons, tags, flash cookies, HTML5, and scripts in the websites or in emails to enable us to count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

CVOOM may use third parties to provide services to us which may require disclosure of your personal data to such third parties. If we allow a third party to have access to your personal data, they will only be permitted access for purposes that are consistent with this privacy policy and will be required to protect your personal data in accordance with all applicable data protection laws.

CROSS BORDER DISCLOSURE

By using our products or services (including our website) and providing us with your personal information, you consent to the disclosure by us, and to the storage and use of your personal information to different countries which may be other than the country in which you are located where a different privacy or data protection regime applies. Your personal data is not transfered to third countries outside EU.

HOW LONG WE STORE YOUR PERSONAL INFORMATION

Personal Information are only stored as long as it needed for the purpose it was collected or as required by law in any case no longer than 24 months unless explicitly agreed otherwise. We will take reasonable steps to destroy personal data which is in our possession after the expiry.

HOW CAN YOU ACCESS, RESTRICT USE, CORRECT AND TRANSFER YOUR PERSONAL INFORMATION

You have the right to:

  1. Request for a copy of your personal information
  2. Ask CVOOM to restrict the use of your personal information
  3. Correct any old, outdated information that may be false or misleading
These requests should be sent to us using the contact information below. We may request for appropriate identification and evidentiary proof before we approve your request. CVOOM will respond to your enquiry within a reasonable time, and free of charge. If you request if unfounded, excessive and unreasonable, we retain the right to refuse it or charge a reasonable fee. If you are refused or charged a fee, CVOOM will also provide you with reasons for our refusal within a reasonable time.

Personal Information are only stored as long as it needed for the purpose it was collected or as required by law in any case no longer than 24 months unless explicitly agreed otherwise. We will take reasonable steps to destroy personal data which is in our possession after the expiry.

You are well within your right to request that CVOOM delete your information from our database, when it is no longer used for purposes it was originally collected for.

ERASE YOUR INFORMATION

You are well within your right to request that CVOOM delete your information from our database, when it is no longer used for purposes it was originally collected for.

COMPLAINTS

If you have a concern about privacy or how we handle your personal information, or you have a query in regard to how we store and use your personal information, please contact our management using the below contact information. If you have any complaints about how we handled your personal information, please contact our management using the below contact information. In your complaint, please include your name, email, phone number and succinctly describe your complaint. CVOOM will respond to your enquiry within a reasonable time. If you are not satisfied with our response, you may contact us with further information.

CONTACT US

If you require further information about this privacy policy or CVOOM’s management of your personal information, please contact us using the following contact details: hello@cvoom.com